There’s a variable degree of overlap between the job descriptions of facility managers and property managers. Perhaps property management companies are more popular, but facility managers are also important. Knowing the difference between the two is useful for homeowners who know who to consult with about which problems and knowing who to hold accountable for certain issues. As for those working as property managers or facility managers, you need to know the areas of overlap and the distinct areas. This should help you do your job more efficiently.
A property manager is responsible for managing leases and fulfilling the wishes of the owner. It’s also the job of the property manager to fill in for the owner when it comes to responsibilities. For example, it’s their job to find tenants, advertise the property, screen tenants, and get them to sign the lease. These are all the duties of the owner if a property manager wasn’t hired.
Property managers are also responsible for collecting rent and taking care of evictions. An owner can completely forget the business affairs of his or her estate because the property manager takes care of them. If the tenants have problems, they should call the manager rather than the owner.
The truth is that by handling tenants and most finances, property managers make the lives of owners much more comfortable and easier. As an owner, would you like to have tenants calling you or waking you up because there’s a problem with the electricity? Or would you rather have them call your property manager who will be responsible for fixing the problem?
The facility manager has more of a technical role. He or she has very little to do with finances, tenants, and leases. Instead, a facility manager’s main focus is the building or space. For instance, it’s the primary job of facility managers to maintain building systems, coordinate the layout of the building or space, keep the infrastructure of the real estate functioning and maintained, and ensure a safe and comfortable location to work or live.
Luckily for facility managers, a lot of things that have to do with their job descriptions are made easier by technology. Nonetheless, facility managers should also be excellent at dealing with people. A proper manager will know how to keep the wheels of the building turning without anyone noticing or people complaining.
Basically, there’s a lot of overlap between both jobs. That’s not an excuse though, as clear distinctions are apparent. For example, you can’t expect a facility manager to screen tenants or decide the lease. It’s just not part of their experience and job. On the other hand, a property manager should care about the infrastructure, but maintaining it is truly the job of the facility manager.
At the end of the day, both parties serve the interests of the owner and the comfort of the tenants. Perhaps property managers operate more with tenants while facility managers work in the background, making sure that everything is in check.