In residential property management, property maintenance is a service that’s almost always included. It involves keeping your rental properties in good condition and ensuring that your property is protected against unnecessary wear and excessive damage. The services may include routine property maintenance tasks such as ensuring that the fire detectors are in working order, the lighting is functional, and the roofing projects are being handled efficiently.

Property maintenance is essential for preserving and enhancing your property’s income and value. The reason why this is critical is that it may highly affect your relationship with your tenant. Every tenant relies on you when maintenance problems occurs. To avoid any problem, a residential property management company will take this burden off your shoulders by providing quality property maintenance assistance.

How Residential Property Management Companies Work

Hiring professionals to take care of your rental property will reduce the risk of property damage. This will also encourage satisfied tenants to give you good reviews that you can use for future business presentations. A well-maintained property will have a high market value and rental price. Residential property management services also extend the life of your appliances and equipment. You can reduce the time you spend tracking work orders and manually entering data that are related to paying traders invoice and dealing with emergency maintenance calls from tenants.

When you have a building maintenance system in place, dealing with tenants’ property-related concerns will be less challenging for you. A residential property management company will be responsible for all maintenance requests from the tenants, from leaky faucets to overflowing toilets. Property management professionals will develop a plan for addressing maintenance issues and monitor their management and progress. Here is an overview of how a property manager performs the task.

  1. Receive the request

A property manager will receive the request via email, phone call, text message, or via  a written notice. These requests will be attended efficiently and must addressed during regular business hours unless it’s an emergency.

  1. Identify how severe the issue is

The issue will be categorized into three; High, Moderate or Low. Issues require high urgency are the complaints should be checked at within the hour and fixed on the same day. Moderate issues should be dealt with within 48 hours and the low urgency issues should be addressed in a week.

  1. Contact the traders

Once the issues have been identified, the property manager will document the required actions needed and will contact traders for the quotation and scheduling of service provided.

  1. Contact the tenant

It is important to notify the tenant that the repair has been acknowledged and scheduled. The property manager will call the tenant to determine if the tenants are comfortable allowing the traders in the unit when they are not present.

Truly, property maintenance issues are difficult to handle. As a property owner, if you want to get assistance with the daily responsibilities of managing your property, you can employ a residential property management company that will address the problem for you. Most of these companies have a large network of reliable electricians, plumbers, carpenters, and other contractors who can make your job easier.